Frequently asked questions

Yes. Quotes are free and there is no obligation to go ahead. For most jobs we arrange a time to visit your site so we can see what is involved and price it properly.

You can fill in our quote form (you can attach a photo), call us on 027 431 9797, or send us a message on WhatsApp. Let us know your suburb and what you need done, and send a few photos if you can.

Your suburb, the type of work, rough sizes or measurements, photos of the area and when you would like the work done. The more we know, the more accurate your quote will be.

Every job is different, so we price each one individually. It depends on things like the size of the job, the materials, site access and whether a consent is needed. Your written quote sets out what is included, so you know what you are paying for.

That depends on our current bookings and the size of your job. We will give you an expected start date with your quote and let you know straight away if anything changes.

It depends on the job. A small repair or fence is much quicker than a kitchen or full renovation, and weather, material supply and consents can all affect timing. We will give you an estimated timeframe with your quote and keep you updated as the work goes on.

Some outdoor work, like concrete, painting and roofing, cannot be done safely or properly in the rain. If the weather holds us up, we will let you know and get back on the job as soon as conditions allow.

Yes. We are fully insured with public liability insurance.

Yes. NZPH Construction Limited is a Site Safe Member, and we follow safe work practices on every site.

Yes. NZ Pacific Horizon Limited is an Immigration New Zealand Accredited Employer, which means we are accredited by Immigration New Zealand to employ migrant workers. This is separate from our Site Safe membership.

Yes. We can inspect the damage, prepare a detailed quote for your claim and work with your insurer or assessor. See our insurance repairs page.

Some building work needs a consent and some does not. It depends on the type and size of the work. We will talk it through with you when we quote, and if your project needs a consent we can help you through the process.

We work with a Licensed Building Practitioner (LBP) for consented and restricted building work, so it is carried out or supervised by a licensed professional as required.

Plumbing and electrical work is carried out by licensed tradespeople that we coordinate, so you still deal with one team.

We are based in New Lynn, West Auckland, and work across West Auckland, the North Shore, Central Auckland and the CBD, South Auckland and East Auckland.

Yes. As well as homes, we do fit-outs, refurbishments, repairs and maintenance for businesses, landlords and property managers.